Ute Constanze Molnar
Oderberger Strasse 4
10435 Berlin / Germany
Tel.: +49 (0) 30 23578301
VAT ID: DE 289105610
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Since February 15, 2016, the EU Commission has provided a platform for out-of-court disputes. This gives consumers the opportunity to clarify any disputes related to your online order without the intervention of a court. The Dispute Settlement Platform is available at the external link http://ec.europa.eu/consumers/odr/.
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We always strive to settle disagreements from our agreement by mutual agreement. In addition, we have decided not to participate in a conciliation procedure. We are not obligated to do so.